Privacy Policy
CITYFUN is a core brand of FAAK TECHNOLOGY CO LIMITED. We are committed to strictly complying with Hong Kong SAR laws and regulations to protect your personal information security and privacy.
Introduction
We deeply understand the importance of personal privacy to you, especially in the adult products industry. We promise to strictly comply with the relevant laws and regulations of the Hong Kong Special Administrative Region and take all necessary measures to protect the security and privacy of your personal information.
Information We Collect
- Order info: name, shipping address, phone, email, product info, payment info
- Website info: IP address, browser type, visit time, device info
- Customer service: issue descriptions and related info
We do NOT require ID numbers, bank card numbers, etc. All payments are processed via third-party secure platforms.
How We Use Your Info
- Process orders and complete delivery
- Communicate order status, logistics & after-sales
- Optimize website functionality & user experience
- Send order confirmation & shipping notifications
- Prevent fraud & ensure transaction security
Information Sharing
Security Measures
- Data encryption: SSL encryption for all data transmission
- Access control: strict employee access permissions
- Security audit: regular audits & vulnerability scans
- Privacy shipping: 100% unmarked neutral packaging
Your Rights
- Right to know: learn how we use your info
- Right to correct: request corrections to your data
- Right to delete: request deletion of your data
- Right to withdraw: withdraw previously given consent
- Right to complain: file complaints with HK regulators
We will process your request within 15 business days.
Minors Protection
Our products are only sold to adults aged 18 and above. We do not intentionally collect any personal information from minors. If we discover a minor has purchased our products, the order will be immediately cancelled and related information deleted.
Policy Updates & Applicable Law
- We may update this policy from time to time. Updated policies will be published on this page and take effect immediately upon publication.
- This Privacy Policy is governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.